Thursday, February 26, 2015

Circle K Story Again

  • Conversation started October 10, 2014
  • Michael Bones
    10/10, 4:35pm
    Michael Bones
    Joey!
    You really need to think more about your actions in public. You must remember that not all people in Vietnam and want to talk to you. The moment you receive any negative energy from a person you should walk away otherwise you will get into trouble like you did at circle K.
    There are a lot of negative expats here in HCM city, most of them you should ignore. Keep doing what you enjoy but be more mindful of people's feelings around you.
  • November 29, 2014
  • Joey Arnold
    11/29, 10:07pm
  • Michael Bones
    11/29, 10:08pm
    Michael Bones
    Hi Joey
  • Michael Bones
    11/29, 10:10pm
  • February 15
  • Joey Arnold
    2/15, 1:02pm
  • February 15
  • Michael Bones
    2/15, 4:17pm
    Michael Bones
    Hi Joey
  • Today
  • Joey Arnold
    1:35am
    Joey Arnold
    You said that I should think more about my actions in public but I do already and I cannot stress that enough and emphasize that enough. I am a perfectionist and I am a deep thinker and I know what I am doing and I think long and hard about everythingthat I do and I do already think more than enough or even too much about people and about me and about so many things and I evaluate and analyze everything..............
  • Michael Bones
    1:36am
    Michael Bones
    that's great
    I would suggest when you get these feelings again in a situation with others involved. Instead of reacting with impulse and your head step away from the situation and evaluate it from a distance
    being a deep thinker and analyzing things is not a bad thing at all
    as long as it doesnt lead to paranoia
  • Joey Arnold
    1:43am
    Joey Arnold
    I told people that the police were mean to me. I posted a video about it. What I did was the least I could do. They were discriminating against me. The other day, an American at a park saw me and said that I was that guy that stole from Circle K, but I did not steal anything.
    I don't react with feelings like that
  • Michael Bones
    1:44am
    Michael Bones
    we live in communist Vietnam.. it's dangerous to speak in a negative light about the police
    especially making a video and sharing it on a social network
    would the police of been called if you took a step back, left circle k and evaluated it in your own time?
    instead, you went with your natural reactions (not analyzed) which led to misunderstanding and miscommunication between you and the circle k staff
    which in turn got the police involved and turned things from bad to worse
  • Joey Arnold
    1:48am
    Joey Arnold
    The staff at Circle K were yelling at me and then they called the police on me because they did nto like me
  • Michael Bones
    1:48am
    Michael Bones
    as soon as they started getting irriated at you you should of left Joey
  • Joey Arnold
    1:48am
    Joey Arnold
    I tried to leave but the police would not let me leave
  • Michael Bones
    1:49am
    Michael Bones
    they called the police didnt they?
  • Joey Arnold
    1:49am
    Joey Arnold
    I was eating noodles at Circle K: I was eating my breakfast there
  • Michael Bones
    1:49am
    Michael Bones
    you had time to leave before the police were called
  • Joey Arnold
    1:49am
    Joey Arnold
    the manager called the police because he did not liked me
  • Michael Bones
    1:49am
    Michael Bones
    so the moment you were aware he was not happy you should of left before the police arrived
  • Joey Arnold
    1:50am
    Joey Arnold
    what the manager did was wrong and I did not think that the police would be that dumb
    the police should realize what was really happening
  • Michael Bones
    1:50am
    Michael Bones
    and again, you were aware the female staff member was unhappy with you before the manager was involved
    even at that point you could of left the store
    again, we are in Vietnam
  • Joey Arnold
    1:50am
    Joey Arnold
    she was not suppose to be unhappy
  • Michael Bones
    1:50am
    Michael Bones
    The Vietnamese police are not well traind like American police
  • Joey Arnold
    1:51am
    Joey Arnold
    she told me before that she loves ENglish and she use to practice English with me
  • Michael Bones
    1:51am
    Michael Bones
    what do you mean? She is not allowed to express her emotions?
    well maybe she was having a bad day?
  • Joey Arnold
    1:51am
    Joey Arnold
    I thought I was her friend and she would talk to me in English before
    I had real conversations with her
    and I did not ask for a lot
    I did not ask for a conversation
    I just wanted an answer to my question and she refused to answer my question
    she was being unprofessional
    and I believe that clerks shouldn't do that to customers
    cashiers
    I am Rosa Parks
  • Michael Bones
    1:54am
    Michael Bones
    was your question business related?
  • Michael Bones
    2:00am
  • Joey Arnold
    2:01am
    Joey Arnold
    That video does not show you everything
  • Michael Bones
    2/27, 2:01am
    Michael Bones
    it shows me that it wasn't business related
  • Joey Arnold
    2:01am
    Joey Arnold
    no
    wrong
  • Michael Bones
    2:01am
    Michael Bones
    im just saying what I see Joey..
  • Joey Arnold
    2:01am
    Joey Arnold
    what you see is not everything
    I did not record what happened
  • Michael Bones
    2/27, 2:01am
    Michael Bones
    'I just wanted to say three words to the girl who works here'
  • Joey Arnold
    2:02am
    Joey Arnold
    I did not record the interaction between me and the Circle K staff and with the police as well
  • Michael Bones
    2/27, 2:02am
    Michael Bones
    'I just wanted to say you are happy'
  • Joey Arnold
    2:02am
    Joey Arnold
    Right, I was going to say that to her but then I did not say that to her because she interupted me before I said anything
    but I did not record that part
    but she interupted me as if I was going to talk for five hours
  • Michael Bones
    2/27, 2:03am
    Michael Bones
    so at that point why did you not leave?
    I'm just curious
  • Joey Arnold
    2:03am
    Joey Arnold
    because she was wrong
    you should not do that to customers
  • Michael Bones
    2/27, 2:03am
    Michael Bones
    wrong about what Joey?
    do what to customers Joey?
  • Joey Arnold
    2:03am
    Joey Arnold
    you should listen to customers
  • Michael Bones
    2/27, 2:04am
    Michael Bones
    your point was not business related
  • Joey Arnold
    2:04am
    Joey Arnold
    customers are always right
    it could have been business related
    it is business related
  • Michael Bones
    2/27, 2:04am
    Michael Bones
    yes that expression is correct in sales and service
  • Joey Arnold
    2:04am
    Joey Arnold
    hapiness brings in more business
    service with a smile
  • Michael Bones
    2/27, 2:04am
    Michael Bones
    that is not your responsibility to manage
  • Joey Arnold
    2:04am
    Joey Arnold
    if you smile, you will bring in more customers
    therefore, I was going to compliment
  • Michael Bones
    2/27, 2:04am
    Michael Bones
    everything you say is true, but it is not your concern
    not here
  • Joey Arnold
    2:05am
    Joey Arnold
    I can stil bring feedback
    businesses have feedback boxes
  • Michael Bones
    2/27, 2:05am
    Michael Bones
    yes, but it is up to them if they wish to listen or not
  • Joey Arnold
    2:05am
    Joey Arnold
    they invite feedback
    if they do not listen, they suck
  • Michael Bones
    2/27, 2:05am
    Michael Bones
    you're right, they have BOXES
    absolutely, you're right
  • Joey Arnold
    2:05am
    Joey Arnold
    but you can also talk a little as well
  • Michael Bones
    2:05am
    Michael Bones
    but we live in Vietnam..
  • Joey Arnold
    2:05am
    Joey Arnold
    I was not asking for a bunch of time
    and she wanted it before
    she changed her mind
    all she had to say was, "I changed my mind"
  • Michael Bones
    2/27, 2:06am
    Michael Bones
    changed her mind about what?
  • Joey Arnold
    2:06am
    Joey Arnold
    if her English was lacking, her manager could have translated her thoughts to me but he refused to
    before, she wanted to practice English with me but she seem to have rejected that idea at that point
  • Michael Bones
    2/27, 2:07am
    Michael Bones
    again, he doesn't have to do that
  • Joey Arnold
    2:07am
    Joey Arnold
    he almost did
  • Michael Bones
    2:07am
    Michael Bones
    that has nothing to do with circle K..
    teaching her English is a private matter
    you should not of raised that in her place of work
    where her boss expects her to be professional
  • Joey Arnold
    2:07am
    Joey Arnold
    because I had a good conversation with him after that and before he had the police come and I thought he was listening to me but then he stabed me in the back
    it is not exactly a private matter
    I did not raise it up to her in the first place
  • Michael Bones
    2/27, 2:08am
    Michael Bones
    it is Joey, your relationship with her has nothing to do with circle k
    Circle K is a service to buy products
    not talk about English
  • Joey Arnold
    2:08am
    Joey Arnold
    she raised it up with me originally a month before the police came and she practice English with me many times before October 2014
    cashiers need to learn how to talk in English to the customers
  • Michael Bones
    2:09am
    Michael Bones
    listen, I'm not here to argue with you. I agree with most things you say but as I mentioned to begin with you have to just accept things wont be as you want and walk away..
  • Joey Arnold
    2:09am
    Joey Arnold
    you are wrong
    it is not about learning English
    it is about talking to the customers
    customers want interaction
    customers are more likely to buy if you talk to them
    if you are rude to the customers, then the customers will leave
  • Michael Bones
    2/27, 2:10am
    Michael Bones
    Circle K is a 24 hour chain, they don't rely on great customer service
  • Joey Arnold
    2:10am
    Joey Arnold
    she gave me the cold shoulder
  • Michael Bones
    2/27, 2:10am
    Michael Bones
    they are not selling holidays or expensive products
    they are a convenience store
  • Joey Arnold
    2:10am
    Joey Arnold
    that is not an excuse for abuse
  • Michael Bones
    2:10am
    Michael Bones
    I dont think you were abused by circle k..
  • Joey Arnold
    2:10am
    Joey Arnold
    they are required to say hello to every customer that comes into the store
    and they say hello to people when they come in
    my biggest problem is in the reaction of the tall man, the manager
    because I thought that he cared but then he turned into Bowser
  • Michael Bones
    2/27, 2:12am
    Michael Bones
    Joey if you are to have a successful, peaceful, happy stay in Vietnam just take a step back whenever you can
    that's all I want to say
    your intentions are good and you mean well
  • Joey Arnold
    2:12am
    Joey Arnold
    it hapened so fast
    very fast
  • Michael Bones
    2/27, 2:12am
    Michael Bones
    but I must be honest, I do worry a bit about your safety
  • Joey Arnold
    2:12am
    Joey Arnold
    what I learn,is that I can't trust Vietnamese
  • Michael Bones
    2/27, 2:12am
    Michael Bones
    because some Vietnamese people are very bad people
  • Joey Arnold
    2:12am
    Joey Arnold
    I don't trust Vietnamese any more
    I try not to fight as much now as before
    I might roll my eyes a little
  • Michael Bones
    2/27, 2:13am
    Michael Bones
    and if they misunderstand you and you dont walk away you migjt get into more trouble
    and I dont want that to happen
  • Joey Arnold
    2:13am
    Joey Arnold
    but I try not to believe in things when Vietnamese promise me things
    if somebody promises me things now, I just say ok....
    but I am not going to hold them to it now
    I may walk away more often nowadays, but that destroys my heart
  • Michael Bones
    2/27, 2:14am
    Michael Bones
    that's a good attitude to take
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